If applying a template doesn't add everything you expected, here's why.
A product is no longer offered
Templates only add products that are currently available. If an item in a template is no longer offered, it's skipped. Re-open the template, replace the missing item, and save it again.
The template didn't match the patient
Templates are suggested automatically when a patient's chart includes a matching diagnosis. If a template wasn't suggested, the patient's diagnoses may not match its ICD-10 codes. You can still open Templates and apply it manually.
Keeping templates current
Review your templates periodically and re-save any that reference items that are no longer offered.
