EHR sessions expire for security. If you see a reconnect prompt or lose your patient context, here's what to do.
Reconnect
Go to Settings → EHR Integration and reconnect your EHR. If you launched from your chart, return to your EHR and re-launch Wrapped Health.
Why it happens
For security, EHR sessions time out after a period of inactivity or after an absolute time limit. Reconnecting restores your patient context.
Still not connecting?
Confirm your EHR supports the connection and contact support at [email protected] if the problem continues.
